Digital Transformation in Community Banking Webinar
Digital Transformation in Community Banking
With the help of AI technologies, community banks have successfully been able to strengthen relationships, reduce churn, increase deposits, and improve ROI enterprise-wide by utilizing the data they already have at their fingertips—and your organization can, too. However, successful digital transformation can be a major challenge for midsized and community-based banks. Adopting new technologies, shifting operational mindsets, and hiring the talent necessary to build and execute upon AI solutions is a major endeavor. Many banks do not even know where to begin. In this presentation, discuss the steps and considerations for aggregating data across your bank to create a 360-degree view of your customers, why that is important, and ways other community banks have found success through analytics initiatives.
Staying Secure: Recent Security Breaches and Essential Prevention Strategies
The increasing reliance on digital technologies has led to the increased frequency of security breaches. Recent incidents have highlighted vulnerabilities across several industries, emphasizing the importance of robust cybersecurity measures. Here, we examine some notable security breaches that have recently made headlines, detailing the “how” and the responses taken to mitigate future risks.
Microsoft Azure and Executive Accounts
In a significant cyberattack on Microsoft Azure in January 2024, hackers exposed the accounts of hundreds of Microsoft senior executives to unauthorized access, with the use of phishing attacks and malicious links. The attackers used a password spray attack to break into the accounts, which is when an attacker tries several passwords across multiple user accounts to avoid detection systems. This breach allowed unauthorized access to Microsoft email accounts, leading to the exfiltration of sensitive emails and attached documents. The attackers also targeted source code and infrastructure, emphasizing the importance of heightened vigilance against sophisticated phishing tactics.
One extremely effective way to ward against this type of attack is to create strong passwords and change them regularly to prevent them from being hacked, as well as using multi-factor authentication.
Bank of America Third-Party Data Breach
Attackers understand that large banks have robust cybersecurity measures to protect their networks. However, many third parties lack similar resources and may not yet prioritize cybersecurity education or infrastructure. This makes them more likely to be targets for cybercriminals seeking vulnerabilities to exploit when sharing data with major institutions. This incident underscores the critical need for financial institutions to strengthen third-party vendor security protocols and ensure robust data protection measures.
The ransomware group LockBit orchestrated a breach targeting Bank of America in February 2024 via its third-party vendor, Infosys McCamish. Personal information—including names, Social Security numbers, and account details of over 57,000 individuals—was compromised.
Ascension Ransomware Attack
Such attacks necessitate comprehensive cybersecurity strategies to safeguard critical healthcare infrastructure and ensure uninterrupted patient care. Moreover, ensuring robust disaster recovery plans and reliable backups can get services back on track faster, which is particularly crucial for healthcare systems, because extended delay can directly impact patient care and safety.
Ascension, the owner of 15 hospitals in Michigan, fell victim to a ransomware attack in May 2024 that disrupted electronic health records systems, phone systems, and scheduling processes. Non-emergency procedures and appointments were suspended, highlighting the operational impact of cybersecurity incidents on healthcare services.
New York City Metropolitan Transportation Authority (MTA) Cyberattack
In 2020, research showed that municipalities, which are already vulnerable targets for cybercrime, faced 44% of global ransomware attacks—equating to approximately 133,496,000 incidents. An April 2021 cyberattack on the New York City Metropolitan Transportation Authority (MTA) compromised 18 systems, including those controlling train operations and safety mechanisms. This breach posed serious implications for public safety and operational continuity.
Following the attack, MTA swiftly implemented federally recommended security enhancements and mandated password changes and VPN switches for employees and contractors, illustrating proactive steps to fortify cybersecurity defenses.
Moving Forward: Prevention Procedures
Preventing security breaches requires a multi-faceted approach that empowers teams and safeguards organizational assets. Regular training sessions are essential to educate employees on identifying phishing emails, creating robust passwords, and understanding the importance of safeguarding sensitive information. This measure ensures everyone understands their role in preventing data breaches.
Strengthening asset management through classification, organization, automation, and continuous monitoring helps maintain an up-to-date inventory, facilitating informed decision-making and enhancing troubleshooting capabilities. Effective management and monitoring of access rights, supported by IAM, routine account audits, SSO, and multi-factor authentication, are also critical for ensuring only authorized personnel have access to certain resources.
Another strategy to prevent security breaches is implementing robust firewalls and antivirus software services, which can serve as the frontline defense against malicious threats. Regular updates to these defenses are crucial to identifying and addressing vulnerabilities promptly. Additionally, implementing automated data backup systems across multiple locations provides a safety net against data loss and physical damage, ensuring business continuity even in the face of unforeseen incidents. By integrating these preventive measures into comprehensive cybersecurity strategies, organizations can effectively mitigate risks and protect sensitive information from increasingly sophisticated cyber threats.
At Aunalytics, we are committed to preventing security breaches—protecting customer data is our top priority. We adhere to stringent security protocols, including regular employee training, robust encryption measures, and continuous monitoring of access controls. Our goal is to ensure our clients are utilizing the latest security technologies and best practices to stay protected, while having the right backup and disaster recovery strategies in place to get their businesses back up and running as quickly as possible in the event of a cyber event or disaster scenario.
