Over the past several years, information technology has taken center stage at Ohio-based landscaping company Environmental Management Inc. (EMI). Established more than two decades ago, EMI has grown to be one of the largest landscape companies in Central Ohio. Serving major business and governmental customers throughout the region, EMI continues to grow, thereby increasing demand for managed IT services in multiple business areas.

Managing business-critical IT environments is a time-consuming process that many times can require specialists with the experience to deliver the highest performing infrastructure possible. EMI has seen this first-hand over the past several years as the company has had to recover from destroyed network infrastructure caused by a catastrophic lightning strike, a disruptive cyberattack involving ransomware with the encryption of important company information, and the need to reconfigure its computing endpoints quickly because of the occurrence of Covid-19 to accommodate “work from home” environments for its team.

Aunalytics provides a broad range of managed IT solutions, including network, server management, and PC management, as well as Office 365, data recovery and business continuity support. EMI employed several services which have helped to positively transform the company’s operations.

The side-by-side support model employed by Aunalytics has been an especially impactful benefit of this partnership. “While there are many important services provided, perhaps the most widely used and important for EMI is the 24×7 help desk which is essentially an IT department on demand,” said Tom Kiefer, CFO for EMI. “Whether it’s an employee who accidentally deleted a file or a catastrophic lightning strike, the team behind the Aunalytics Ohio help desk has been insightful and fast to act, allowing our employees to remain online and productive.”

Read the full case study to see how EMI further benefitted from the managed IT and data recovery services provided by Aunalytics Ohio.