Improve Efficiency via Operational Analytics Solutions:
Maximize revenue & optimize your business.
Reduce expenses by increasing efficiency:
Optimize your customer contact centers by forecasting call, email, and chat volume in order to staff appropriately and reduce customer wait times. Maximize employee productivity by using demand forecasts, inventory data, and workplace monitoring to inform staffing decisions.
“The Aunsight app alerts us to when a shift is overstaffed or understaffed relative to expected demand, so we can make the appropriate adjustments. It’s really helped us contain our costs.”